FAQ
Trucking insurance FAQ
Straight answers to the questions truckers ask us most.
All questions
Who does Haul Good Insurance work with?
Motor carriers running five or more power units that want an agent who helps lower their rates by improving safety and DOT compliance, not just by shopping quotes.
How can an insurance agent help lower my CSA scores?
We review your SMS data to find which drivers and violations drive your BASIC percentiles, help you challenge inaccurate records through DataQs and CPDP, and set up hiring, ELD review and loss control practices that prevent new violations. See how to lower CSA scores.
What is DataQs?
FMCSA's online system for challenging inaccurate inspection and crash data. Successful challenges can lower your CSA scores. Read our DataQs guide.
What should I look for in a PSP report?
Crashes, unsafe driving and HOS violations, out-of-service orders, and anything that contradicts the driver's application. See PSP red flags.
When should we start our fleet's renewal?
90 to 120 days before expiration, so there's time to clean up data and present your safety improvements to underwriters.
How many trucks do you need to work with Haul Good?
Our programs are built for motor carriers running five or more power units. Fleets of that size get the most from our compliance and loss control services.
Can better CSA scores really lower my insurance?
Underwriters review your BASIC percentiles, inspections and crash history on every submission. Fewer violations, removed inaccurate records and a documented safety program make your account more attractive, which supports better pricing and more insurers willing to quote.
When should we start working on our renewal?
At least 90 to 120 days before your expiration date for a fleet. That leaves time to clean up DataQs, gather loss runs and present your safety improvements before underwriters price the account.
Do you only sell insurance, or help with compliance too?
Both. Our clients get insurance plus help with CSA scores, DataQs challenges, crash preventability submissions, driver screening, ELD review and loss control.
Is $1 million liability enough for a trucking fleet?
It's the most common limit and satisfies most broker and shipper contracts. Fleets with more trucks, high-value contracts or hazmat often add excess or umbrella liability for larger claims.
Who files my insurance with FMCSA?
Your insurance company files Form BMC-91 or BMC-91X electronically. You can confirm the filing on FMCSA's licensing and insurance lookup.
How can a fleet lower its liability premium?
Reduce crashes and violations, challenge inaccurate data through DataQs, hire carefully, document your safety program, and start the renewal process early enough to present those improvements.
How much excess liability does a trucking company need?
It depends on fleet size, assets, contracts and commodities. Many mid-size fleets carry $1M to $5M in excess limits; some contracts require more.
Does excess liability cover cargo or my own trucks?
No. It adds liability limits for injury and damage to others. Cargo and physical damage are separate coverages.
Is cargo insurance required by law?
Not for most carriers. FMCSA requires a cargo filing only for household goods movers. Brokers and shippers require it by contract.
What does reefer breakdown coverage do?
It covers spoiled temperature-sensitive freight when a refrigeration unit fails. It's usually an add-on.
Is physical damage insurance required?
Not by federal law, but lenders and lessors require it on financed or leased equipment.
What is stated value?
The value you declare for each unit. After a total loss, the insurer pays the lesser of that amount or the actual cash value, minus your deductible.
Can a motor carrier require occupational accident coverage?
Yes. Many carriers require it in their lease agreements or offer a group program for leased drivers.
Is occupational accident the same as workers' comp?
No. Workers' comp covers employees under state law. Occupational accident is a private policy for independent contractors with set benefit limits.
Do reefer fleets need special cargo coverage?
Yes. Standard cargo policies often exclude spoilage from refrigeration breakdown, so reefer fleets add reefer breakdown coverage.
What limits do dry van fleets usually carry?
Most carry $1M auto liability and $100,000 or more in cargo, with excess liability as the fleet grows.
Does cargo insurance cover machinery on a flatbed?
Often yes, but check commodity exclusions and per-load limits. High-value machinery may need a higher limit.
Why are flatbed premiums higher?
Cargo securement, injury risk and heavier loads add exposure. Strong securement training and clean inspections help offset it.
Do dump truck fleets need federal authority?
Only for interstate for-hire hauling. Most dump trucks run intrastate under state rules, though a USDOT number is often still required.
Why do contractors ask to be an additional insured?
It extends your liability coverage to protect the contractor if your work causes a claim against them.
How much liability do box truck fleets need?
FMCSA requires $750,000 for interstate general freight in vehicles of 10,001 lbs or more; most delivery partners require $1,000,000.
Does auto insurance cover damage inside a customer's home?
Usually not. General liability covers that, and most delivery contracts require it.
What is on-hook coverage?
It covers damage to a customer's vehicle while it's attached to or loaded on your tow truck.
What is garagekeepers insurance?
It covers customer vehicles left in your care, such as on your storage lot, against fire, theft and vandalism.
How long do violations stay on my CSA scores?
Inspections and crashes count in SMS for 24 months, with less weight as they age. Inspection records stay visible longer in other FMCSA systems, such as PSP, which shows three years of inspections.
What is a good CSA score?
Lower is better. Staying well under the intervention thresholds (65% for Unsafe Driving, Crash Indicator and HOS; 80% for the others, for general property carriers) keeps you off FMCSA's radar and looks better to underwriters and brokers.
Do clean inspections help my CSA scores?
Yes. Inspections with no violations increase your inspection count without adding points, which lowers your measure in BASICs that are normalized by inspections.
Can my insurance agent see my CSA scores?
Yes. The public SMS data is available to anyone, and underwriters review it on every quote. We review it with you before your account goes to market.
Is there a deadline to file a DataQs challenge?
FMCSA doesn't set one strict deadline for most requests, but evidence fades and violations hurt you most while they're recent. File as soon as you have documentation.
Does a dismissed ticket remove the violation from my CSA score?
If the citation tied to a violation was dismissed or you were found not guilty, you can submit the court documents through DataQs to have the violation removed or noted, which takes it out of your SMS measures.
Who decides a DataQs challenge?
Requests are routed to the agency that reported the data, usually the state that performed the inspection or reported the crash. FMCSA handles some request types, including crash preventability.
Does it cost anything to file a DataQs request?
No. Filing through DataQs is free.
Does CPDP remove the crash from my record?
No. The crash stays listed, but it is marked not preventable and excluded from your Crash Indicator BASIC percentile calculation.
Is a police report required for CPDP?
Yes. FMCSA requires the police accident report, and additional evidence like video and photos makes a stronger case.
Does a not-preventable decision show on PSP?
Yes. PSP reports note crashes that FMCSA found not preventable, which helps the driver when they apply for future jobs.
Is a PSP report required to hire a driver?
No, PSP is voluntary. It's strongly recommended because it shows crash and inspection history that an MVR may not, and many insurers expect fleets to use it.
Does a PSP report need the driver's permission?
Yes. Carriers must have the driver's written consent, using the required disclosure and authorization form, before ordering a report.
How far back does a PSP report go?
Five years of crash data and three years of roadside inspection data.
What's the difference between PSP and an MVR?
An MVR comes from the state licensing agency and shows convictions, suspensions and license status. PSP comes from FMCSA and shows crashes and roadside inspections. Use both.
Can insurers see my ELD data?
Not automatically. Some insurers offer programs where you share telematics data in exchange for a discount or better terms. Sharing a summary of your safety results at renewal can also help.
What is unassigned driving time?
Miles the ELD records with no driver logged in. Carriers must review and assign or annotate it. Unresolved unassigned time is a common audit finding.
How often should we review ELD reports?
Weekly works well for most fleets. Daily review of HOS violations and unassigned time is better for larger operations.
Is a written safety program required by FMCSA?
FMCSA requires specific records and processes, like driver qualification files, drug testing and inspection reports, but not one single written safety program document. Insurers and many shippers, however, expect one.
What is trucking loss control?
The practices a fleet uses to prevent crashes, injuries, cargo losses and claims, from hiring standards and training to maintenance and accident review.
Do insurers really give credit for safety programs?
Underwriters weigh documented safety practices when deciding whether to quote and how to price. A strong program also reduces the claims that drive renewals up.
How much notice do you get before a DOT audit?
Usually some notice, often by letter or phone, though investigations after serious crashes or complaints can move quickly. The safest approach is to keep files audit-ready all the time.
What is a Conditional safety rating?
It means FMCSA found your safety management controls inadequate in some areas, but not bad enough for an Unsatisfactory rating. It can affect insurance and customer relationships, and you can request an upgrade after making corrections.
Can I do a mock DOT audit?
Yes, and it's a smart move. A mock audit by a compliance professional finds file gaps before an investigator does.
Why is trucking insurance so expensive?
Heavy trucks cause severe accidents, and trucking verdicts have grown sharply. Liability is priced for that risk, which is why it makes up most of a fleet's premium.
How early should a fleet start its renewal?
90 to 120 days before expiration, so there's time to improve data and present it before underwriters price the account.
Do dash cams lower insurance?
They can. Some insurers credit camera programs, and footage often helps win CPDP reviews and defend claims.
What insurance is legally required for trucking?
For interstate for-hire carriers, auto liability at FMCSA minimums. Cargo and physical damage are usually required by contracts and lenders.
What happens if trucking insurance lapses?
FMCSA is notified and your operating authority can be revoked if replacement coverage isn't filed. Brokers will also stop tendering loads.
What is a BMC-91X?
The electronic filing your insurer submits to FMCSA to prove you carry required liability coverage.
Does FMCSA require cargo insurance?
Only for household goods carriers, who file a BMC-34. For others it's a contract requirement.
Get a free fleet insurance and CSA review.
For carriers with 5+ power units. Tell us about your fleet; it takes about three minutes.